If you are an Amazon seller that utilizes the Fulfillment by Amazon (FBA) features, there is a good chance that Amazon owes you money. Because Amazon receives, stores, transfers and ships millions of items, your inventory will get lost damaged and destroyed from time to time.
Going through the reimbursement process can be time consuming. unless you have your very own Amazon Professional! Team ESERVZ will identify lost and damaged units, reconcile your FBA inventory and open up cases for you in Seller Central to get your money back. We find your eligible refunds and make it easy for you to get paid. Due to Amazon’s policies, we can only check your account as far back as 18 months.
The best part? Team ESERVZ opens up cases manually and is not an automated program - that means everything is according to Amazon's Terms of Service!
Our Amazon reimbursement service is the most affordable and hassle-free way to claim reimbursements from Amazon’s mistakes.
Our pricing is straight-forward: Our inventory analysis is free. You don't pay us until you get paid by Amazon. After Amazon credits your FBA seller account, we then charge a very low commission on the refunded amount.
We currently of 3 types of reimbursements mention below
After you send in inventory to Amazon FBA’s warehouses you occour some issues like - Missing units , Damaged or lost by inbound carrier, Stock deducted after shipment closes etc. Based on Amzon's terms of service, so if inventory has gone lost or been damaged after you sent it, you’re eligible to get a refund for the amount.
Once in the warehouses because of the mass volume of products and orders on Amazon, inventory can get lost. Maybe it accidently got placed in another sellers’ inventory or lost somehow. Irrespective of the reasons if you’re missing a certain number of units you'll get a reimbursement.
Your FBA-housed inventory can be damaged by delivery persons when they are delivering the orders. So,Customers can even receive slightly damaged product and they return to the Amzon. For this kind of case you are eligible for reimbursement from Amazon.
Our team is highly skilled in E-commerce channels such as Amazon, eBay, Shopify and Walmart. All of our employees go through continuous training and development programs.
We appoint an account manager on your account who works from day one. And responsible of your staff onboarding, performance, and daily reporting.
There is no long-term contract and agency fee. Our outsourcing packages cover the cost of re-hiring and re-training of new VA in the case of replacement your VA.
Our team works on your schedule which makes communication much easier with your onsite team much easier. You can reach out to us via direct US phone line, Skype, and email
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